Shipping and Returns Policy


Shipping Policy

  • We strive to deliver all the orders within 5-7 working days to you, in the best condition.
  • We charge nominal shipping charges of Rs.50 for all orders below Rs.500.
  • Delivery times may take a little bit longer in case of extreme bad weather conditions, festive season, political disruptions or reasons beyond our control.
  • In case we expect a delay due to some unforeseen circumstances, we will notify you through your submitted mail id and/or phone number.

Exchange & Return Policy

  • Our return policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a exchange or refund.
  • The return for exchange request is only accepted if the product is defective, improper printing and/or not as per the actual order placed.
  • Important - The actual print colors/size on the Tee shirts may appear different from what you see on the computer monitor or Phone screen. This will not be considered a valid reason for replacement.
  •  If you have received a defective product, send us images and raise a return request on our email id connect@motohog.com within 24 hours of receiving the shipment, to raise a return/exchange request. The same can also be done at Whatsapp number 9560061757.
  • All returns must be in unused condition with all original tags and packaging.
  • You will be responsible for paying for your own shipping costs for returning your item.
  • We will share with you the shipping address after going thru your request.

To ensure that the returns for wearable like T-Shirts, leather vests etc are not due to size issues, please refer to the Size Chart available before making your purchase.

Refunds Policy

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • Once we have received the products and quality check is done, we will  notify you of the approval or rejection of your refund.
  • The product amount will be credited back to your account within 7-10 working days to your credit card or original method of payment. 
  • Shipping costs are non-refundable and will be deducted from the refund amount.
  • Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 


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